We collect information you provide through our contact and order forms: name, email address, phone number, company name, shipping address, and message content. We also automatically receive technical data such as IP address, browser type, operating system, referring URLs, and page interaction events for analytics and security monitoring.

Our site uses session cookies for essential functionality (form validation, CSRF tokens) and persistent cookies for analytics (page views, session duration). We do not use third-party advertising cookies. You may disable cookies in your browser settings, but some features may not work as intended.

Your data is processed to respond to inquiries, process orders for controlled substances and pharmaceutical raw materials, maintain chain-of-custody records as required by the Controlled Drugs and Substances Act of Canada, and improve our website through aggregated analytics. We do not sell or rent personal data to third parties.

We retain personal data for the duration of our business relationship plus seven years to comply with Canadian record-keeping obligations under the CDSA and related regulations. Technical logs are kept for 12 months. You may request earlier deletion where permitted by law.

We share data with hosting providers, email delivery services, and analytics platforms that operate under strict data processing agreements. All processors are located in Canada or the United States and comply with applicable privacy laws. We do not transfer data to jurisdictions without adequate protection.

Under Canadian privacy law and applicable international frameworks (GDPR, CCPA), you have the right to access, correct, delete, or port your personal data. You may withdraw consent for processing at any time. To exercise these rights, contact us using the details below. We will respond within 30 days.

For all privacy-related inquiries, data access requests, or complaints, please write to us at 491 Mara Flat Apt. 611, call 303.577.3410, or email info@samencel.com. We will address your request promptly and without charge.

This site does not make misleading claims, fake urgency, false endorsements, or imply affiliation with any government agency or certification body. All statements regarding regulatory compliance are based on current Canadian law and our operational procedures. No guarantee of specific results is made without written agreement.